MASH AI Technologies Ltd. (“MASH AI Technologies”, “we”, “us” or “our”) respects your privacy. This policy explains what personal information we collect through this website and in the course of providing our services, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.
Information we collect
We only collect personal information that you choose to provide or that is necessary to respond to you and deliver our services, including:
- Contact details — such as your name, email address, phone number and company, when you submit an enquiry or email us.
- Project information — the details you share about your hardware, timelines and requirements so we can assess and carry out the work.
- Correspondence — records of our communications with you.
This website does not require you to create an account, and our enquiry form opens your own email application to send a message — it does not transmit your details to a third-party server on submission.
How we use your information
- To respond to your enquiries and provide quotes or proposals.
- To deliver, manage and support the engineering and consulting services you engage us for.
- To coordinate with suppliers and partners where necessary to complete your project.
- To meet our legal, accounting and record-keeping obligations.
We do not sell your personal information, and we do not use it for advertising.
Legal basis and consent
We collect and use your personal information with your consent, which you provide by contacting us or engaging our services. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details below.
Disclosure to third parties
We may share limited information with trusted parties strictly as needed to deliver a project — for example, a fabricator or assembly house executing your design — or where required by law. Any such party is expected to protect your information consistent with this policy. We do not otherwise disclose your information.
Data retention
We keep personal information only as long as necessary for the purposes described above or as required by law, after which it is securely deleted or anonymised.
Safeguards
We apply reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information to protect it against loss, theft and unauthorised access, disclosure or modification.
Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask that we delete it. We will respond within a reasonable timeframe. To make a request, contact us using the details below.
Cookies and analytics
This site is a static informational website and does not set advertising or tracking cookies. If analytics are introduced in future, this policy will be updated to describe them and any choices available to you.
Changes to this policy
We may update this policy from time to time. The current version, with its effective date, will always be posted on this page.
Contact us
For any privacy question or request, contact:
- MASH AI Technologies Ltd.
- 180 Northfield Drive West, Waterloo, Ontario, N2L 0C7, Canada
- Email: info@mashaitech.ca
- Phone: +1 (437) 559-2990